Effective Date: [10/07/2025]
Thank you for visiting and shopping at
thestrandstory. This Shipping Policy outlines the details about how and when your products will be delivered.
📦 Order Processing
- All orders are processed within 1–3 business days.
- Orders are not shipped or delivered on weekends or public holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. You will be notified via email or SMS.
⏱️ Shipping Timeframe
- Standard Shipping: Estimated delivery within 5–7 business days after dispatch.
- Shipping times may vary depending on your location and external factors (e.g., weather, courier delays).
🗺️ Shipping Coverage
- We currently ship within India.
- For international orders, please contact us at [support@thestrandstory.com] before placing your order.
💰 Shipping Charges
- Shipping charges are calculated at checkout and based on delivery location and product weight.
- Free shipping may be offered during special promotions or on select products.
📍 Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your order through the link provided.
⚠️ Delivery Issues
Please ensure your delivery address is complete and accurate.
thestrandstory is not responsible for:
- Delays due to incorrect shipping information
- Lost packages caused by courier errors
- Delivery to an unattended location
If your package is missing or delayed, contact us within
48 hours of the expected delivery date.
📞 Contact Us
If you have any questions about shipping, feel free to contact us:
thestrandstory
Email: support@thestrandstory.com